Shipping policy

Processing Time Orders are typically dispatched within a few business days of being placed. You'll receive a dispatch confirmation email once your order is on its way.

Delivery Shipping costs and estimated delivery timeframes are calculated at checkout based on your order and location. Delivery estimates are provided by the carrier and are not guaranteed.

Delays We are not responsible for delays caused by the carrier, weather, or circumstances outside our control. If your order hasn't arrived within 10 working days of your dispatch notification, please contact us and we'll investigate.

Incorrect Address Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders lost or delayed due to an incorrect address being provided.

Contact Us If you have any questions about your order or delivery, please get in touch via hello@luumwellness.com